Information We Collect

We may collect personal information that you voluntarily provide when you contact us, register for a program, book training, submit an inquiry, request information, or otherwise communicate with HoopsStrength.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Email address
• Phone number
• Address
• Athlete's name and age
• Parent or guardian information where applicable
• Training goals and preferences
• Program, class, camp, or league registration information
• Information included in your inquiry or message
• Payment or billing information where applicable
• Other information you voluntarily provide

Our website includes contact and sponsorship forms and directs users to an external platform for registration and booking of various programs.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

Our website uses Google Tag Manager and may use other third-party technologies for website functionality and analytics.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

HoopsStrength may collect and use personal information for purposes including:

• Responding to inquiries and requests
• Registering athletes for training programs, camps, leagues, and events
• Scheduling and managing training sessions
• Understanding an athlete's training goals and requirements
• Providing basketball, fitness, strength, and skills training
• Communicating with athletes, parents, guardians, and customers
• Processing payments where applicable
• Managing memberships and program registrations
• Providing customer service and follow-up communications
• Maintaining customer and business records
• Operating and improving our website and app
• Understanding website traffic and visitor behaviour
• Improving our programs and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Athlete and Minor Information

HoopsStrength offers programs for children and youth, including programs for K–6th grade and 7–12th grade athletes.

Information about a minor may be provided by a parent or legal guardian when registering for a program, camp, league, training session, or other activity.

We use information about young athletes only as reasonably necessary to administer programs, communicate with parents or guardians, provide training, maintain appropriate records, and meet applicable legal or safety requirements.

Parents or guardians may contact HoopsStrength with questions about personal information collected about their child or to request access, correction, or other privacy-related assistance where applicable.

Consent

By providing personal information through our website, registering for a program, booking training, submitting an inquiry, or otherwise providing information to HoopsStrength, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to register an athlete, manage a booking, or provide requested services.

Disclosure of Personal Information

HoopsStrength does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide training programs, process registrations, or conduct our business. This may include disclosure to:

• Coaches, trainers, and authorized staff who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Registration, scheduling, membership, and booking platforms
• Payment processors where applicable
• App and software providers used to support our programs
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

App and Third-Party Services

HoopsStrength provides access to an app that allows users to access programs and register for training. The website also links to third-party registration and scheduling services, including WellnessLiving and app stores.

These third-party services may collect and process information according to their own privacy policies and terms.

Our website may also contain links to social media platforms, sponsors, professional organizations, and other external websites.

Once you leave the HoopsStrength website and access an external website or service, that website's privacy policy and terms may apply. HoopsStrength is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website or application before providing personal information.

Photographs and Promotional Content

HoopsStrength may photograph or record training sessions, camps, leagues, events, or other activities for promotional, educational, website, or social media purposes.

Where required, appropriate consent will be obtained before using identifiable photographs or recordings of individuals for promotional purposes.

Parents or guardians should contact HoopsStrength if they have questions about the use of photographs or recordings involving a minor.

Protection of Personal Information

HoopsStrength takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business or training purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, administer programs and registrations, provide training services, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information HoopsStrength holds about you or your child and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.
HoopsStrength Inc.1225 Jefferson RoadRochester, NY 14623United StatesPhone: (585) 565-HOOPEmail: moc.htgnertsspooh%40reffahcsd
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy requirements.

Changes to This Privacy Policy

HoopsStrength may update this Privacy Policy from time to time to reflect changes to our website, programs, business practices, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or HoopsStrength's website privacy practices, please contact:
HoopsStrength Inc.1225 Jefferson RoadRochester, NY 14623United StatesPhone: (585) 565-HOOPEmail: moc.htgnertsspooh%40reffahcsd